Privacy Policy

Last Updated: April 2026

RAYBALE LLC ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

• Personal Information (name, email, phone number)
• Shipping and logistics details
• Communication data (messages, inquiries)
• Technical data (IP address, browser type)

2. How We Use Your Information

• To provide logistics and drayage services
• To respond to inquiries and customer support requests
• To send service updates and notifications
• To improve our website and services

3. Messaging & SMS Communication

By providing your phone number, you agree to receive informational messages (appointment reminders, shipment updates, etc.).

• Message frequency may vary
• Message and data rates may apply
• Reply STOP to unsubscribe
• Reply HELP for assistance

4. Data Sharing

We do not sell your personal information. We may share data with trusted partners strictly to deliver our services (e.g., carriers, logistics providers).

5. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure.

6. Your Rights

• You can request access to your data
• You can request correction or deletion
• You can opt out of communications at any time

7. Cookies

Our website may use cookies to improve user experience and analyze traffic.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

9. Contact Us

Email: trucking@raybale.com
Phone: +1-347-677-2807